In 2004, when Gaurav Aggarwal, working in a technology organization in the United States, was visiting India and wanted to book a taxi to Roorkee from New Delhi. Gaurav had been booking online car rentals in the USA since 1999 and was amazed to find that even in 2004 there was no possibility to book reliable and quality online car rentals in India. This led Gaurav to feel the necessity and scope of establishing a car rental company in the country that could be trusted for the quality of its service and rates. It was this vision and foresight that drove Gaurav to bring Savaari Car Rentals to life, a name to be reckoned with in the car rental industry. What started as a moonlighting idea with a start-up capital of Rs 55,000, continued to grow impressively every year, eventually prompting Gaurav to pursue this job full-time by moving from the United States to India. India in 2011, abandoning its well-depreciated high-tech job at bay. Zoned.
Savaari’s trip has been nothing less than a success story that can be etched in the history of Indian Travel Startup – growing year on year and gaining customer acceptance as the first name to contact for car rental. With all going well, 2020 was the defining year when the Covid-19 pandemic hit like a thunderbolt, bringing travel and tourism to a screeching halt. But Gaurav and his team decided to look on the bright side. They came together to make plans on how to navigate the situation. As emergency travel has overtaken leisure travel with the declaration of lockdowns, this is an opportunity Savaari has taken to launch and expand its one-way car rental service. The service offered its customers safe, reliable, well-sanitized and affordable one-way taxis. While on the one hand, Savaari quickly increased their one-way routes from a few hundred to 5 lakh routes and then to 15 lakh routes to meet the trend, customer safety and security was their top priority. Savaari was also one of the first pioneers to offer COVID insurance to customers who took advantage of their car rental service.
As the haze began to lift in the second half of 2020 as restrictions eased, people began to venture out to indulge their pent-up wanderlust and confinement to their homes. Weekend trips slowly started to pick up steam. Caution was advised, with car rental becoming the natural choice. This was an opportunity for Savaari to show its expertise in road travel. With a fleet of 25,000 vendors and partner drivers performing more than one million road journeys covering a distance of 500 million kilometers across the country, Savaari has become the largest car rental player in the industry.
In a short time, Savaari has earned the reputation of a car rental brand with clean taxis, well-trained drivers who are local travel experts and unparalleled quality of service to make your vacation truly enjoyable, healthy and memorable. . From a car rental company, Savaari has built a reputation as a “travel partner” for the discerning traveler, as evidenced by the fact that Savaari has seen a 300% increase in weekend travel and recreation after the first wave of the pandemic eased.
The second wave of the pandemic in 2021 once again dealt a cruel blow to the travel and tourism sector which had started to rise again from its ashes. But again, that didn’t deter Savaari. It didn’t take long for Savaari to respond to the growing number of emergency/essential trips with its 15 lakh routes already under its belt.
“With the third wave now upon us, we wait and watch how the situation unfolds. Experience has taught us to be more proactive and agile. We have strategies and plans in place that will enable us to respond quickly to emerging situations,” says Gaurav Aggarwal.
To drive growth, Savaari is betting big on domestic travel in 2022. To this end, Savaari has committed to:
• Create a road trip community of the next 10 million road trip enthusiasts through aggressive growth investments in Tier 2 and Tier 3 cities.
• Ensure 100% reliability of airport pick-up and drop-off services at all commercial airports in India.
• Increase driver presence in Tier 1 cities by 120% and 180% in Tier 2 and 3 cities to meet increased demand for leisure travel.
• Expand operations to 4,000 cities from the current 2,000 over the next 6 months.
• Create experiential road trips to fill the gaps in domestic leisure travel combining experiential road trips combining technology (digital travel content) and human interaction (trained drivers) to provide a healthy travel experience.