Dublin Airport suspends ‘platinum service’ packages for VIP passengers

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The owner and operator of Dublin Airport has announced it is suspending bookings for its ‘platinum services’ package in a bid to ‘value for money’ following long delays at the airport in recent weeks.

Platinum services at the airport offered VIPs “personalized treatment” in a private terminal, with private check-in, private security checks, private suites with a luxury shower room, complementary snacks and refreshments and a car with driver for their flights.

Pricing for these services started at €295.

The Daa says existing platinum service reservations will be honored, but it has stopped taking new reservations as of Wednesday evening.

Earlier this week the Oireachtas transport committee was told that Daa CEO Dalton Philips had himself used platinum services to travel to the Middle East, although Mr Philips denied the have done to avoid delays at the airport.

In a statement, a spokesperson for Daa said the decision to suspend platinum services was made to “optimize the resources of our airport operations”.

Dalton Philips, CEO of Daa. File Image:: Leah Farrell/RollingNews.ie

“Platinum Services is currently operating but not taking new bookings,” the spokesperson said.

“We apologize for any inconvenience this may cause.”

Around 1,000 passengers missed flights from Dublin Airport in late May due to major delays at its two terminals.

The Daa says it has now implemented a number of measures to improve the passenger experience at the airport and minimize any further delays.

While last weekend more than 200,000 passengers passed through the airport, average wait times were not as great as those seen a week earlier.

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